Help Desk

Help Desk II position is responsible for installing, configuring, and maintaining operating system workstations and servers, in support of business processing requirements.

Responsibilities include, but are not limited to:

• Linux systems administration, security patching, OS upgrades, troubleshooting problems, and ensuring maximum availability.
• Scheduling and performing regular systems maintenance.
• Installing new software releases, system upgrades, evaluating and installing patches and resolving software and hardware related problems.
• Ancillary duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space.
• Troubleshooting and debugging issues that arise in production and during solution development.
• Developing solutions using tools for additional capabilities.
• Working with other team members to ensure server uptime is maintained.
• Providing guidelines as well as recommendations and resolutions.
• Other duties as assigned.

Current Openings for Help Desk Jobs at C5T Corporation